Deposits & Payments
Take a deposit or the full price when they book. Cards handled by Stripe, paid straight into your account. We never hold your money.
Deposits, full payment, or neither
On the paid plan it is your call, per service. Take a deposit on the expensive ones and leave the standard cut to be paid in the chair. On the free plan online bookings are paid when they are made. That is the bargain that plan is built on.
The money goes to you, not through us
Payments run on Stripe, into your own Stripe account, and we never hold your funds at any point. That is not a preference. A platform that takes possession of other people’s money needs its own payment licence from the Central Bank, which is a different business entirely.
Refunds that write to the customer
Refund in full or in part from the booking. The customer gets one email per refund, never two, with whatever note you addressed to them, and never the internal reason you recorded for yourself.
Card details never touch us
The card form is Stripe’s, so is the 3-D Secure step your bank asks for, and neither we nor you ever see a card number.
The rest of it
Booking Page
Your name, your colour, your hours, your address with directions, your Instagram. Send the link, put it in your bio, or drop two lines into the site you already have.
Daily Diary
A column per chair, hour by hour. Tap a booking to mark it done, take a walk-in, or drag it to a new time. Works on the phone in your pocket.
Reminders
A confirmation with a calendar invite the moment they book, and a reminder before the appointment. Cancel the booking and the reminder cancels itself.
Rotas & Holidays
Two-week rotas, one-off changes, and a chair renter’s own hours. Irish bank holidays are already in, and a closed sign goes up when you are away.
Reports
Seven numbers you would act on. Takings, who earned them, what sells, no-shows, your busiest hours, new against returning, and the hours a chair sat empty.
Waitlist
When a booking is cancelled, the slot is held for the first person in your queue and offered to them by text and email.
Loyalty Cards
Stamps are added automatically after every visit, and the reward applies itself at the next booking. Nothing to scan and nothing to hand out.
Product Shop
Sell your products on your booking page. Paid for online, collected in the shop, so there is no packing, no courier and no delivery date to promise.
Gift Cards
Sold from your booking page at any hour, paid straight into your account, and valid for the five years Irish law requires.
Your Website
A full website on your own address: hero photo, your story, your reviews, opening hours, a map, and a Book now button on every screen. Included in every plan.
Photo Gallery
Your best cuts on your homepage and on a page of their own. Upload from a phone and we handle the cropping, sizing and loading.
Google Reviews
One polite ask after each visit, sent to everyone, the way Google’s rules require. Anyone unhappy reaches you privately first.
Winback
FreshTrim learns how often each customer comes in and tells you the day somebody is overdue. Bring them back in one tap.
Chair Manager
Every renter gets a weekly statement built from real bookings: takings, rent due, and the cuts behind both, so the number is the same on both sides of the counter.